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Description
Rokt’s technology delivers relevant experiences to your ecommerce customers.
Rokt’s technology delivers relevant experiences to your ecommerce customers.
Rokt’s technology delivers relevant experiences to your ecommerce customers.
Creating a candid culture
Building a people-first culture and empowering everyone to have an equal voice is our first priority. We share info about every aspect of the company: our salaries, weekly CEO reports, bi-monthly global events, our annual conference, and this very handbook.
Know the next rung on your career ladder
Rokt’s Career Ladder document lays out what skills you need for each of our roles, as well as the salary and equity for each position. This information is visible to all Rokt’stars. And each quarter, we re-evaluate the document to keep up to date with economic changes and make sure our wages stay competitive.
Come for a chat whenever you need
Bruce Buchanan, our Founder and CEO, hosts regular office hours for questions and discussions from Rokt’stars. Alternatively, if you want to stick to online communication, submit questions on Google Chat. These can be anonymous and are answered by our executive teams.
Creating a place where we all belong
Creating a culture of belonging is fundamental to our success as a company, allowing us to foster top talent and set everyone up to do their best work.
Equality
We believe diversity of perspectives and experiences drives innovation and problem solving. There’s no place at Rokt for discrimination, harassment or unequal treatment of any kind.
Diversity
We celebrate having a diverse group of Rokt’stars who want to recognize days that are culturally or religiously important to them. We recently launched a program where Rokt’stars have a flexible public holiday structure to allow them to choose their own public holidays. Employees can select time off for holidays that are meaningful to them.
Inclusion
We’ve got a wide range of Employee Resource Groups that provide safe spaces for Rokt’stars to come together. These spaces allow them to share their experiences with others and provide perspectives on community issues, needs and policies that help make Rokt an inspiring workplace.
The values that guide us
Start with the customer
We work backwards from the customer, where value is created when we unlock relevance.
Own the outcome
We’re all owners and take accountability for delivering results.
Bias for action
We’re driven by progress, understanding most decisions are reversible and better ways are found by doing.
Conquer new frontiers
We’re curious explorers always looking for new and better ways.
Raise the bar
We look to stretch ourselves and set higher standards.
Smart with humility
We empower through transparency, robustly challenge and never let egos get in the way.
Better together
We love what we do, enjoy the ride and thrive knowing great things come from working together.
Force for good
We fight for a fairer world, actively investing in our people, communities and culture to unlock possibilities.
Awards and certifications
Description
Best Companies to Work for
BuiltIn NYC’s
Annual List of America’s Fastest-Growing Private Companies
Inc. 5000
Best Cookie-Less Marketing Solution
MarTech Breakthrough
Best Workplaces in New York™ 2024
Fortune
Happy shoppers, higher profits
Average positive engagement rate
Data points analyzed in real time to determine relevant offers
Incremental profit for every 1M transactions
Trust, transparency, and results—our commitment to every partner
Description
Aligned objectives
Our commercial model is aligned with our partners’ success.
Transparency and trust
Transparent and consistent commercial terms for all clients, including flexible contracts.
Control and ownership
Clients own and control their data, and Rokt meets all major privacy standards.
Track record
Trusted by the world’s leading companies with 110%+ net retention.
Higher revenue and profitability
Capitalize on missed profit by turning every order into a revenue-driving opportunity—unlocking $2M in incremental profit per 10M orders with no added costs.
Unlock the full value of the Transaction Moment
Cut through button blindness with dynamic, customer-first experiences that enhance engagement and create a more seamless checkout.
Enhanced customer experience and engagement
Boost engagement by 7x with relevant post-purchase interactions, powering first-party initiatives that strengthen customer loyalty and create more meaningful 1-1 connections.